Policy & Shipping

MICHELE GUARINO CONTEMPORARY FINE ART

PAYMENT

Cash, check, Visa, MasterCard, American Express and Discover payment are accepted. If appropriate, state sales tax will be added to the purchase price. Shipping charges extra, no sales tax for shipments out of state. 

TERMS AND CONDITIONS

Once an order is processed, it can take an additional 7-14 business days to arrive. These may vary from 2-4 weeks depending on the quantity of the order.

All orders to be prepaid prior to shipping. 

SHIPPING

All orders will be ship ground unless otherwise requested. 

SHIPPING DAMAGE 

Claims must be made within 2 days of receiving the product. Please inspect your shipment immediately. Please keep original packaging so that we can make a claim. All returns must be discussed first.

All artwork is carefully shipped to avoid damage and ensure your item(s) arrives safely. 

INTERNATIONAL SHIPPING

Please know it can take up to 3-4 weeks to receive your Artwork. 

If you would like your Artwork sooner, please let us know & we can try to make the accommodations.

RETURN AND REFUND POLICY

Returns are accepted with 7 days of purchased (mins shipping and handling charge) for exchange or credit only, no cash refunds. The goods must be in original, unused condition and accompanied by a copy of the receipt. Please e-mail us with the reason for your return. Items must be shipped in original packaging and must be insured for the full value of the item. Package should be shipped with duties/taxes/freight pre-paid. C.O.D. shipments will not be accepted. Package must be traceable and must require a signature upon delivery (e.g. Fed Ex, UPS, or registered mail).

We cannot refund original shipping charges or additional shipping charges will apply in the event of an exchange.

We guarantee your absolute satisfaction – 100% of the time.

 

Michele Guarino ©2014  / PO Box 2953, Naples, FL 34106 / (954) 560-1603